Listening When Listening Hurts

Understanding and Managing Compassion Fatigue and Vicarious Traumatization

Saturday October 21, 2017
6 CEU’s

It has been said that listening is an art and that psychotherapists are professional listeners.  The art of listening, unfortunately, may also become problematic, and even harmful to the listener.  Listening changes the listener, and its vicissitudes

may impact one’s own sense of safety, wellbeing, or competency.  This seminar will explore the terrain of clinical listening and how occupational hazards--compassion fatigue, secondary trauma, and burnout--may lead to decreased work performance or satisfaction.  We will explore how to minimize, eliminate, and ameliorate the negative impact of listening and identify positive self-care practices. 

Participants will be encouraged to share their own experiences and engage in both didactic and experiential components.  Anyone who listens to people in pain, provides services to those afflicted by oppression and discrimination, or bears witness to acute or chronic traumata, is encouraged to attend.

A detailed PowerPoint presentation, including a review of relevant literature, will be followed by experiential learning, case discussions, and Q & A. 

Learning Objectives:

  • Acquire a basic knowledge and understanding of the forms of listening often encountered professionally and the “dangers” of therapeutic listening.
  • Compile a working vocabulary and skill-set of self-care techniques and interventions.
  • Acquire a list of “warning signs” of vicarious traumatization, compassion fatigue and burn-out.
  • Analyze “listening” from a cross-cultural and “cross-difference” perspective.

Location:  Seminar is held at the beautiful Monterey Pines Golf Course, 1250 Garden Rd, Monterey, CA 93940.  Located next to the Monterey Fairgrounds, the facility offers ample street parking and a fully accessible building.

Fee: General: $125 ♦ Licensed: $115 ♦ Prelicensed/Retired: $95 ♦ Discounted rate for 3 or more collegues registering at the same time: $90 each (registration must be mailed in together).

Time:  Doors opens at 8:30 am.  Workshop begins promptly at 9 am and ends at 4:30 pm.  Please allow 15-minutes for CEU processing at the conclusion of the program.  Full buffet lunch and beverages included.

Refund Policy: No refunds given less than 14 days prior to event.  Manfred Melcher reserves the right to cancel or postpone any training due to unforeseen circumstances.  If the training is cancelled or postponed, registrants will be notified and a full refund will be issued.

CEU’s:  6 CEU’s approved through CAMFT.

Important Notice: Per CAMFT regulation, in order to receive CEU hours, participant must meet requirement of 80% physical attendance.  Those arriving more than 15 minutes after designated start time or leaving before the workshop is completed will not receive CEU credits.      

Manfred Melcher, MSW, LCSW, (provider #133219) is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for MFT’s, LCSW’s, LCPP’s, EP’s.  Manfred Melcher, MSW, LCSW maintains full responsibility for this program/course and its content.